Privacy policy

About our privacy policy

Creative Use of Technology cares a lot about your privacy. We therefore only process date that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third partied for commercial purposes. This privacy policy applies to the use of the website and the services provided by it Creative Use of Technology. The effective date for the validity of these conditions is 11/12/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and with whom under which conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

You can read how we proces your data below, where we save it, which security measures we use and who is able to view the data.

Our webshop has been developed with software from Woocommerce, we have chosen Antagonist for our web hosting. Personal data that you make available to us for the purposes of our services is shared with this party. Antagonist has access to your data to offer us (technical) support, they will never use your data for any other purpose. Antagonist is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Web store software

WooCommerce

Our web store has been developed with software from Woocommerce, we host our web store on a server which is hosted by Antagonist. We have taken appropriate techical and organizational measure to prevent abuse, loss and corruption of data as much as possible. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Web hosting

Hoasted

We have chosen Antagonist for our web hosten. Personal data that you make available to us for the purposes of our services is shared with this party. Hoasted has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Antagonist is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Email and mailing lists

SendinBlue

We sent our e-mail newsletters with SendinBlue. SendinBlue will never use your name and e-mail adress for its own purposes. At the bottom of every e-mail tat has been automatically sent via our website you will see the ‘unsubscribe’ link. You will then no longer recieve our newsletter. This can seriously reduce the functionality of our website! Your personal data will be processed by SendinBlue stored securely. SendinBlue uses cookies and other internet technologies that provide insight into wether e-mails are opened and read. In addition SendinBlue processes informatie about you as a recipient and the subject line of e-mails to improve the quality of the services, this data is kept for 30 days. SendinBlue reserves the right to use tour date to further improve the service and, within that contect, to share information with third parties.

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropiate technial and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox en we treat all our e-mail traffic as confidential.

Payment processors

Mollie

We use the Mollie platform to handle (part of) the payments in our website. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.

Reviews

WebwinkelKeur

We collect reviews through the Winkelkeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your placed order. WebwinkelKeur also publishes your name on its own website. In some cases WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services, for which we have given WebwinkelKeur permission. All the before mentioned guarantees with regard to the protection of your personal data also applies to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses the information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.

Billing and accounting

Woocommerce

For our records of our administration and accounting we use the services of Woocommerce. We will never share your name, address and residence details and details regarding your order with others. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. Woocommerce is bound by confidentiality and will treat your data confidentially. Woocommerce does not use your personal data for purposes other than those described above.

External sales channels

Bol.com

We sell (part of) our products through the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Etsy

We sell (part of) our products via the Etsy platform. If you place an order via this platform, Etsy will share your order and perdonal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We use your data exclusively for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

In some cases, Belieff can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Based on the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to transferability

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Creative Use of Technology. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Via our website, cookies are placed from the American company Google, as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.

Cookies from third parties

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by email.

Contact details

Creative Use of Technology
Reigerstraat 16
4811 XB Breda The Netherlands
T (+3176) 750-4146
E info@creativeuseoftechnology.com
Contact: Has de Beer

Or contact us via the contactpage.

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