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Wooden watches – Frequently asked questions

Do you sent the wooden watches worldwide?

Yes we do ! We have years of experience with shipping our products worldwide.

How long will it take for my order to arrive?

When ordering, we need between 1 and 3 days to prepare your order, since some of our products are customized.
After sending, the delivery time depends on where you live in this world. Below you can see the approximate delivery time of different destinations. However this depends on the (local) delivery service, and is out of our control. This is an international mail and the delivery time frame is approximate. In some cases customs inspection may delay the delivery time to up to 25 days, although this is not common. This is something which is out of our control, hope you understand.
International average delivery time:
Belgium: 2-5 days
Germany, France, UK, Sweden, Denmark: 4-8 days
Rest of Europe: 5 -14 days
Worldwide 8-15 days

How the wooden watches with personal text are made?

The engraved wooden watches are made with our own laser cutting machine. This makes it possible to order a unique, wooden watch with personal engraving! With our online design tool, we even made it easier! What you see is what you get!

Are the wooden watches suitable for both men and women?

Our watches have two different sizes, with a diameter of 43 mm and a smaller wooden watch with a diameter of 36 mm. In practice, we find that both the small and large watch are ordered by both men and women. Which size of the wooden watch suits you best, depends on the size of your wrist and your own personal taste. In general, the smaller sized watch is more suitable as a women’s watch.

What kind of materials the wooden watch is made?

We have two types of wooden watches. A wooden watch with leather strap and a fully wooden watch with wooden links. The wooden watches are made of real bamboo wood or sandal wood in different colors. The leather watch bands are made of 100% genuine leather. The watches have a metal clasp, which is nickel free.

Can the size of the band of the wooden watches be adjusted?

It is possible to adjust the length of the wooden band by removing a few links. This can be done with a small screwdriver or pin, depending on the model you have. There are two types of systems to remove the links, look at your watch, which one applies:
Type 1: Wooden watch with screws: these links can easily be removed with a small screwdriver.
Type 2: Wooden watch with pins: These links can be removed by pressing with a thin pin or a straightened paper clip.
Sometimes these links are difficult to remove. Optionally, you can ask a local jeweler to adjust the length or we can do it for you. Then you have to send it back to us and tell us how many links should be removed. We will send it back to you with the adjusted length.

Are the wooden watches waterproof?

Unfortunately our wooden watches are not fully waterproof, because they are made from wood. But it is no problem to walk in the rain or something like that..

How the watches are packaged?

The wooden watches are packaged and shipped in a gift box, designed by us. This makes the wooden watch with personal inscription or text truly a perfect gift to give, for example, as a birthday gift, farewell gift for a colleague or for your loved one, as wooden wedding gift (5 wedding anniversary).

How the watches are shipped?

We send our custom wooden watches in a letter box, so you not need to be at home, to receive your package.

I want to buy several wooden watches, is there a discount possible?

If you want to order more than two wooden watches as a wedding gift, Christmas gift or business gift, you can contact us. Depending on the amount you want to order, we can offer an appropriate discount.

I have a problem with my customized, wooden watch

We always strive for satisfied customers! When you have an issue with your watch, please contact us with a description of your problem and a picture. Then we can see, how we can solve the problem.

I am not able to design wooden watch with text as I want.

With our online design tool for creating wooden watches with inscription / text, we want to make it as easy as possible, to order a custom made, personal wooden watch. Sometimes it happens, that the text does not break down in a logical manner in the design tool, or that the text is too long. If you have specific wishes for the design, you may contact us, then we can see, if we can customize the design for you.

What are the specifications and dimensions of the wooden watches?

• Material: bamboo wood or sandal wood
• Movement: Japanese Quartz
• Strap: soft quality, genuine leather or complete wooden links
• Diameter: 4,3cm or 3.6cm (1.575 inch or 1.417 inch)
• Thickness: 7 mm (0.028 inch)
• Length x width leather strap: 25 x 2.5 cm
• Weight: about 35 grams.

Do you want to start with designing your own wooden watch ? Then go to our online design tool for wooden watches !