Frequently asked questions - FAQ
We have many years of experience in shipping our products worldwide. For letter format packages (maximum size: 380 x 265 x 32 mm) the costs are € 2.50 per shipment. Shipments over € 25, – are free! We ship our letter-sized boxes with PostNL without track and trace. For parcels it depends on the destination. For packages larger than font size, we use track and trace and are delivered by registered mail and are insured for an amount of € 500.
After ordering, we need between 1 and 3 working days to prepare your order. This depends on the product as some of our products are personalized.
After shipment, the delivery time depends on where you live. Within Europe this is usually within 1 to 3 days.
Non-custom products can be returned within 14 days of receipt and the full purchase price will be refunded. The shipping costs for the return shipment are at the expense of the customer. In principle, tailor-made products cannot be returned. Some products, such as a wooden watch with engraved text, can be returned in consultation.
If a product does not meet specifications, is defective or is not as expected, please contact us immediately. Do not return the products unless we ask for it. In consultation with us, you can choose to replace the product, repair it or refund the purchase price.
So many different people, so many different wrists and so many different tastes .. To have something for every wrist, we offer a lot of different watches. But, which watch is suitable for whom?
The watches are unisex, which means that both men and women can wear the watches! We offer three different sizes: the 34, 36 and 43 mm. The size says something about the circumference of the watch case. The bigger the size, the bigger the watch case.
In general, we see that the 34 mm is mainly ordered for women, the 36 mm is ordered for both men and women and the 43 mainly for or by men. Don’t let this stop you as a man from just going for the 34 mm. The small clock with colored dial has something fashionable!