We encourage you to first raise complaints with us by contacting us through our contact page or via email ([email protected]). We always work with you to find a correct settlement of the dispute.

It can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing [order@creativeuseoftechnology .com]. If this does not lead to a solution, it is possible to submit your dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/knowledge base/consumers/dispute. It is also possible for consumers in the EU to report complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already pending elsewhere, you are free to file your complaint through the European Union platform.

We hope, of course, that it never has to come to this and that we can work it out together.