Right of withdrawal/reflection period
You have the right to cancel your order up to 14 days after receipt without giving any reason. You have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the cost of return from your home to the store is for your own account. These costs are approximately 7.25 per package, for exact rates consult your carrier’s website. If you use your right of withdrawal, the product with all accessories and – if reasonably possible – in the original condition and packaging to be returned to the entrepreneur. To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.
Some of the products you can buy through this web store are custom made to the specification you entered. Therefore, the right of withdrawal does not apply to these products. This makes the sale final after successful payment.